FAQs
What Is Everyone Asking?
Can I make changes to the plan?
We do not offer changes to the floor plan. The Joss Family Homes floorplans are very well thought out and will suit almost everybody’s needs.
Is there a model I can walk?
A model home can be a beautiful thing. Unfortunately, we are not always able to have one to provide solely based on the fact that they sell out quick. Please consult with the sales agent to view available homes.
Will the builder install my light fixtures or appliances?
Our policy prevents us from installing homeowner supplied materials.
I need to sell my house first; can we still go to contract?
We typically avoid contingent deals, but will decide on a case by case basis.
Can I use my own mortgage company?
While we can not require you to use a specific lender, we do recommend working with our preferred lender. Most homeowners can expect to save three to $5000 on closing costs using our preferred lender.
If we use your lender are there any incentives?
Joss Family Homes is excited to offer $3000 to $5000 towards closing costs for choosing our
preferred lender. Offer amount is site dependent.
If I upgrade a selection, will we get a credit for the standard selection?
A credit is not offered if a selection is upgraded. The upgrade price covers all additional time and materials required.
Is it ok if we walk the home during construction?
You are more than welcome to walk the home during construction, but we kindly ask to schedule an appointment with your agent. After all, it is an active construction site.
Who do I call if there is any issue with the home after closing?
Our homes are built to last. It is not typical to have any issues after closing. If there is an emergency a phone number will be provided during the walk-through for those situations. In the case of a warranty item, you will want to refer to our warranty booklet.
I have an electric vehicle, are you able to install a 60 amp plug in the garage?
Joss Family Homes is happy to offer electric car charging installation. We are thrilled to install 60amp plugs for you to easily hook up your car charger.
I have lost power in storms lately, do you offer a plug for a generator on the side of the house?
Our highly skilled electricians will gladly wire in a transfer switch for a generator. Please refer to our sales agent for pricing and location.
